Your Web Interface Just Got Smarter, Safer, and Simpler — Thanks to You
At Altec AIR, we believe the best product improvements come from the people who use them every day. That’s why many of the latest updates to our web interface were driven directly by customer feedback. These enhancements make the system more secure, more intuitive, and easier to manage.
Security, Upgraded
Protecting your equipment and your network is more important than ever. That’s why we’ve added powerful new features to help you stay secure with minimal effort:
- User Authentication Login System to control access
- HTTPS Certificate Management — upload your own signed certificates directly
- SNMPv3 Support with encrypted credentials and privacy controls
- Automatic Logout and Secure Session Handling
- Sensitive SNMP Credentials Stored Securely
More Control at Your Fingertips
We've streamlined the interface to give you easier access to critical info and tools:
- Redesigned Service Dashboard with intuitive tabs
- Dedicated Hardware Health Monitoring Page
- MIB File Downloads available directly from the interface
- New Recovery Dashboard: upload firmware even if the main program is unresponsive
- Live System Logs and Process Monitoring
- Interactive Firmware Update Progress with Visual Indicators
Administrative Tools Built for Real-World Use
Whether you’re in the field or managing systems remotely, you’ll find it easier to stay in control:
- Remote Reboot Capability via web or SNMP
- Device Serial Number now Accessible Remotely
- Automatic Certificate Request Regeneration when IP Changes
- All Traffic now Routes Securely over Port 443 via New NGINX-Based Server so you don’t need to open additional ports
Firmware Release Details
Affected Dehydrator Models:
This Firmware update was released and moved into production on April 10, 2025. Any Dehydrator models listed above and manufactured on or after that date include this version of Firmware.
This Firmare update is available for any of the models listed above that were manufactured with the current control board version.
For more information, please contact the Altec AIR Customer Support Team at support@altecair.com
Built on Feedback. Backed by Security Testing
These improvements weren’t developed in isolation — they came directly from conversations with our customers, including organizations with strict IT and security policies. One of those customers recently performed a comprehensive third-party vulnerability assessment using industry-standard scanning tools.
The results? - No high-severity vulnerabilities were found, and the few moderate findings were addressed through enhancements like signed certificate support, secure headers, and stricter protocol handling.
This successful evaluation confirms that our platform is not only more secure — it’s also ready for deployment in high-trust environments.
We’ll continue improving based on customer feedback and evolving best practices, because at Altec AIR, putting our customers first isn’t just a principle — it’s how we build better products.